Turns out there's very little (none) online resources for this unit and a few e-mails to dealers yielded only one response, to the tune of "there are no repair facilities for these units but we can sell you a replacement!".
So, not to draw this out, turns out the problem was a burnt BD438 power transistor inside the box.
The transistor is located on the upper board behind the sockets for speakers and 12V power. To get to the view you see above you'll have to remove the unit from the RV, remove the front control panel and remove the side plates. You'll have to remove five screws from the top board to access the underside to solder the new transistor (hint: the fifth screw is on top of the unit, under the sticker).
I ordered a new transistor from Digikey for $0.72 and I was good to go.
Good luck!